The parts and equipment that are necessary to properly maintain spas and hot tubs may be purchased at retail stores as well as online. There are advantages to shopping for spa parts through both channels, as the former offers personalized attention and the ability to drop in, while the latter eliminates much of the hassle involved with selection, installation, and the entire process in general. In most cases, online wholesalers and distributors of spas and hot tubs specialize in making the selection process very easy and usually offer free shipping and installation. This is a sure sign of a reputable dealer. Many people do not have the luxury of spending time at a local retail outlet selecting the spa of their choice, but rather can find time if they have the option of shopping online. These online dealers offer many options and afford users the ability to customize stock models online to a certain degree as well as shop for parts and equipment. For busy professionals who may only have the opportunity to shop online after working and tending to the kids, the ability to purchase online is very helpful. Of course, it is always helpful to have a place where you can actually go if you have questions, especially when it comes to cleaning and maintaining your hot tub with the proper chemicals. The bottom line is that many people prefer to have the option of speaking with a person right away. Some, but not all online wholesalers offer this level of responsive customer service. In any event, there are a host of options for where to purchase spas and spa parts.